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Health Insurance Counseling Program
Health Insurance Questions? We
can help
Choices for health insurance are many, and the
issues can often be confusing.
That is why the Minnesota Board on Aging
certifies a team of volunteers. Their job? Help
seniors make informed choices about insurance.
What is it?
The service is called the Minnesota State Health
Insurance Assistance Program (SHIP). It is a network
of local programs that provide information,
counseling and assistance to all Medicare eligible
persons across the state. SHIP was formed in Minnesota in 1993, as a result of an
initiative of the Centers
for Medicare and Medicaid Service (CMS).
Who is eligible?
If you are eligible for Medicare, you are eligible
for SHIP. Anyone with questions about Medicare can
find answers through SHIP.
Who are the counselors?
The program is served primarily by
volunteers who are certified by the Minnesota Board
on Aging . These counselors receive extensive
training, and provide objective, confidential
assistance. They are not connected with any
insurance company, and cannot give specific advice.
Is it confidential?
Yes. All information collected from any
person who has questions remains confidential and is
only used to assist in providing answers.
Where do I have to go?
Counselors can work with you in your home, or you
may visit them in their offices. Check with the
Senior LinkAge Line® to find the
office closest to you.
What assistance can the program offer?
At no-cost, the program will:
- explain Medicare,
- review Medical Assistance,
- compare supplemental insurance options and public
programs,
- explain long-term care insurance,
- outline public programs,
- help you complete billing and claims and
appeals,
- help you understand and track medical bills
and forms, and
- provide you with materials on related
topics.
The program works closely with the various
healthcare resources, such as the Social Security
Administration, Minnesota Department of
Health,
Department of Commerce, and Medicare Part A and
Medicare Part B.
Call the Senior LinkAge Line®
To find the Health Insurance Counseling Program in your community contact
the Senior
LinkAge Line®. You can reach the Senior LinkAge Line®
by calling
1-800-333-2433, by email senior.linkage@state.mn.us
or visit www.MinnesotaHelp.info®.
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